We accept the following payment methods: VISA, MASTERCARD, PAYPAL, VISA DEBIT, AFTERPAY (4 easy payments)
Do you accept Visa Debit or Visa Gift Cards?
Yes, we accept both Visa Debit and Visa Gift Cards.
I paid with a Visa Debit/Visa Gift Card and my order was cancelled, why did you take my money and when do I get it back?
The amount authorized at the time of purchase is deducted immediately from the account holder’s account, and it may take 7-15 business days for the cancellation to show up on your Visa Gift card record and for the funds to be credited to your card and available for use. Check the balance on your card, either online or by phone, to see when your cancelled purchase transaction has been processed. Refer to the back of your card for the web site address/phone number of the financial institution that issued your card. If you are not seeing a credit take place, please contact the issuing financial institution for further investigation.
Prepaid - VISA, MASTERCARDS, GIFTCARDS
Keep the card - Any refunds will go directly back on the card and without it you will not be able to access the funds. We can only refund to the original payment method.
Why was my Visa Debit or Visa Gift Card declined?
We, like some internet merchants, use fraud protection software that may decline a Visa Gift Card or Visa Debit purchase transaction.
AFTERPAY (Pay in 4)
Afterpay IS ONLY AVAILABLE FOR ONLINE ORDERS
Afterpay is a 3rd party payment provider. All technical issues, approvals inquiries, or payment details need to go through Afterpay support here.
How do I use Afterpay?
Simply shop online and add items to your shopping cart and checkout as normal. At the checkout choose Afterpay as your payment method. First-time customers will need to register with Afterpay and provide payment details, as usual, returning customers simply log in to make their purchase. It’s that easy!
Why can't I pay with Afterpay?
You must spend a minimum of $50 and a maximum of $1000 to use Afterpay.
If you are having issues checking out with Afterpay please contact Afterpay directly here or call 1.877.276.2780. Because Afterpay is a 3rd party payment provider (hosted outside of our website) we cannot assist in any application related issues.
I want to cancel my Order will I get a Afterpay refund?
Yes, once you cancel your order Afterpay will refund the amounts applicable within 3-5 business days.
Does Afterpay check my credit ?
No - when paying in 4 easy payments Afterpay will not check your credit or affect your credit score.
How much interest will I be charged?
NONE, 0% - Afterpay is an interest free payment plan.
What methods of payment can I use for a Pay in 4 plan?
For Pay in 4 purchases, you must use a credit card (Visa or MasterCard), or VISA debit. Prepaid credit cards are not accepted.
When is my first payment due for a Pay in 4 plan?
Your first payment (1/4 of the purchase total), will be due on the day of your purchase. The remaining 3 payments begin bi-weekly following your first payment. After making a purchase, you will receive an email that outlines your payment plan details.
Why do I have to wait before I can make another purchase with Pay in 4?
When you make your first Pay in 4 purchase, Afterpay needs to do a couple of checks. This can take up to 24 hours (most of the time it is shorter!) and during that time, we halt any other transactions.
Where can I check my Afterpay Balance
You can login to your Afterpay account here
What if I return an item in store that I paid for with Afterpay?
When you return an item to the store, you will get a refund for the item on any any payment card you prefer. You will need to continue to pay your Afterpay payments. Afterpay will not refund you twice or stop the payment plan when returning to a store. We recommend to do all Afterpay returns online for quick and easy processing.
Where can I find common questions about payments?
Check out the Afterpay Payments FAQ.
When will my items be delivered if I use Afterpay?
Afterpay orders are delivered as per our standard shipping time frame after you complete your order online.
What products are not eligible for purchase using Afterpay?
Afterpay is not available on purchases of gift cards. If you are purchasing gift cards along with Afterpay eligible products, you will need to place two separate orders.
How do I return or exchange an item purchased using Afterpay?
If you have changed your mind, you can return your Afterpay purchase in-store or by mail for a refund. Please check that your return or exchange meets our Return policy here. Afterpay will be notified of your return and will process the appropriate refunds. Please do not return your purchase to Afterpay.
If you believe there is fault or concern with your Afterpay purchase payment, please contact Afterpay customer support at info@afterpay.com.
Where can I find out more about Afterpay?
If you would like to know more about Afterpay, visit the Afterpay website www.afterpay.com for a comprehensive list of FAQs, terms as well as Afterpay’s Privacy Policy, which can be found at www.afterpay.com/privacy-policy.
If you have any questions about your Afterpay account, please contact Afterpay directly via a web form found here.