Frequently Asked Questions
No you cannot, this rewards program is online only
If you have placed an order in the past and already have a Boathouse account, you don't need to sign up you are already registered
To create a new account go to this page https://boathousestores.com/pages/boathouse-rewards and select SIGN UP
You can earn BH Points for all orders and completing other tasks.
Points will be added to your account only after your order ships. Other tasks like writing a review, points will be added instantly.
You cannot earn points when paying with a Gift Card. If the balance of an order has been paid with a valid payment method please contact our support team and we will add the eligible points to your account.
No more than 24 hours after your product has shipped.
If 24 hours has passed, your order has shipped and your earned points are not in you account, please contact us to investigate.
When you cash in your BH Points and get a reward you will receive an email with a unique code. The unique code can be entered at the checkout on www.boathousestores.com
Earned BH Points on all Returned items (online or in-store) will be removed from your account.
Earned BH Points on Exchanges will not be affected
Login to your account and cash in your rewards
BH Points will expire after twelve months if not used.
Simply visit the Boathouse Rewards page, Login, and select Rewards History. This will show you all your claimed rewards and codes associated with them
You will remain in your VIP tier until you move into the next tier
You are allowed to earn points for writing 1 review every 30 days
Boathouse Rewards Rules (Terms & Conditions)
By joining the Boathouse Rewards program you agree to these terms and conditions.
- Points and Rewards Valid ONLINE ONLY
- No Purchase is necessary to sign up for the Boathouse Rewards program and to earn BH Points
- Valid to residents of Canada only.
- BH Points can only be earned Online through boathousestores.com
- BH Points can only be redeemed Online through boathousestores.com
- Boathouse Rewards can only be used Online through boathousestores.com
- You cannot earn points when paying with a Gift Card. If the balance of an order has been paid with a valid payment method please contact our support team and we will add the eligible points to your account.
- A Valid email address is required
- You cannot merge two or more Boathouse Rewards accounts
- If a purchase is refunded, cancelled or voided, all Redeemed rewards, coupons, or gift cards using these points will be automatically cancelled.
- Earned BH Points on all online orders that are returned in store will be removed from your account.
- You may exchange an item without any effect on your points total
- Boathouse Rewards will monitor all activity on account for abuse. Any abuse of the rewards program will result in immediate removal of the account.